Overview: How to Configure Your Hub with Advanced Options from the Builder

NOTE: This is an overview of the Configure. Some of the features within Configure are only available with premium subscriptions through the Hub and our Builder. This article focuses on using The Builder which is accessible with our premium plans. Click here to learn how to Launch the Builder. 

The Configure section within the Builder is an essential part of setting up your Hub with advanced options and customizations. In this guide, we will walk you through the step-by-step process of configuring various aspects of your Hub, including advanced options, custom CSS, home customization, look and feel, menu editor, tracking code, welcome message, company profile, contact page, integrations, and merchant accounts. Let's get started!

1. Advanced Options

View the Advanced Options Overview
Advanced Options allows you to configure a number of things in your hub including:

• Administration: Adding admins to new channels
• Hub Functionality: Including the name, how users engage with your hub, and certain functions of how the Hub looks
• Registration: Setting default channels that will automatically add members when they register, prompting users to join other channels, and determining how much information you collect.
• Newsletter: Setting when the newsletter goes out and how many articles will be included, along with frequency.

2. Custom CSS

View the Custom CSS, HTML and Tracking Code Overview 
For users with more advanced experience we provide the ability to use CSS to customized the overall look and feel of your hub.

3. Home Customization 

View the Home & Channel Feed Guide

Create a robust homepage using CSS and HTML. this is for Advanced Users.

4. Look and Feel

View: HUB Settings: Look and Feel
Update the colors of your hub, the logo and your download icon.

5. Menu Editor

View How To Edit Your Menu

Easily update the navigation menu on your hub.

6. Welcome Message

View Update Welcome Message Now

The Welcome Message is what your users receive in the Message Center upon successful registration. Discover how to update the message now. 

7. Company Profile

• Managing Company Profile:
  • Click on "Company Profile" within the Configure section.
  • Customize the following:
    • IHUBApp Name (appears on the tab when users view the Hub on a computer).
    • Contact Email (for emails sent from your Hub).
    • Currency (set the currency for your Hub).
    • Time Zone (set the default timezone for your Hub).
    • Address (set the organization's address for event creation convenience).

8. Contact Page

• Configuring the Contact Page:
  • Utilize the contact page to allow users to get in touch with you.
  • Some organizations use it as a staff directory.
  • Learn who gets notified when someone submits feedback on the contact page.
• Users can use the contact page to contact you. We see clients use this as a place to put their organization's staff directory. 
  

  • Q: Who gets notified when someone submits feedback on the contact page?

    A: The contact email set under the Company Profile is the only person who receives the feedback emails.

9. Integrations

1. Salesforce Integration:
   • Connect your IHUBApp to Salesforce to automatically enter new registered users as contacts in your Salesforce account.
2. IHUBApp API:
   • Agencies can access the IHUBApp API for more customization options. Contact support@inspirehub.com for information.

10. Merchant Accounts

Whether you're collecting donations through your IHUBApp or hosting ticketed events, users can pay directly through your IHUBApp once you have a Merchant Account connected. 

1. Setting Up Merchant Accounts with Stripe

   • Enable users to make payments through your Hub by connecting a Merchant Account.
   • Follow instructions under "For Stripe" to connect your Stripe account.
   • Available features that use Merchant Accounts
     • Giving
     • Tickets

2. Understanding Transaction Fees:

   • InspireHUB Fees: 2.9% for transactions

   • Stripe

     Aside from their normal processing fees (2.9% + $0.30), Stripe offers a nonprofit pricing* structure. 

     • 2.2% + 30¢ for non American Express transactions (+1% for international card charges)

     • 3.5% for American Express transactions
       
       

   • Q: How do I connect my Merchant Accounts?

     A: Navigate to Configure > Merchant Accounts. If you do not see this option in your Manage Tab, contact your IHUBApp Administrator. 

     For Stripe:

     1. Under Stripe, select ‘Connect’ (this will take you to the Stripe login)

     2. Type in your Stripe account information

     3. Select ‘Authorize access to this account’

     Click Here for instructions on how to set up Give Page