Did you forget to use your IHUBApp Ally affiliate link for the launch of a HUB? You might be wondering how to correct this oversight to ensure you receive the affiliate commission you're entitled to. This guide will walk you through the steps to rectify this situation, utilizing the IHUBApp.
Step 1: Gather Necessary Information
Before proceeding, make sure you have the following information at hand:
- IHUBApp URL of the hub you created.
- Your affiliate name.
- The affiliate email address used during the creation of the hub.
- The name of your client (the friend for whom you created the hub).
- The email address of your client.
- Your relationship to the client.
Step 2: Verify Client's Payment Status
Check if your client has upgraded from the free version to a paid subscription. It's important to note that you can only submit a request for affiliate commission if the client has successfully made a payment for the upgrade. If the client is still using the free version, you'll need to wait until they have upgraded to proceed.
Step 3: Submitting Your Request
If your client has paid for an upgrade, you can proceed with the following steps:
- Form Submission for Affiliates: If you directly created the hub, fill out the specific form provided by the IHUBApp team (found here) for situations like this. In the form, include all the necessary information collected in Step 1. This form is designed to ensure affiliates can claim commissions for hubs they've created but forgot to link through their affiliate account.
- In case of Client-Created Hubs: If the client ended up signing up on their own (even though you managed the hub), the process differs slightly. The client, who is the owner of the hub, needs to send a note to support@inspirehub.com. They must CC you (the affiliate) in this email to ensure you are associated with the commission. This step is crucial as it demonstrates the client's acknowledgment of your role and efforts.
Important Notes
- Affiliate Attribution: Remember, sales can only be attributed to hubs created by the affiliate directly. If the hub was not created using your affiliate link, you must follow the client-created hub process mentioned above.
- Communication with Support: Whether you're submitting a form or your client is emailing support, clarity and completeness of information are key. Ensure all details (names, email addresses, the relationship between you and the client, etc.) are accurately provided to avoid delays.
- Payment on Hubs: In order to prevent abuse, we will only pay on hubs by using your affiliate link or at time of notice and confirmation received. We do not back-pay on affiliate hubs, so it is important to notify us as soon as possible.
Conclusion
Forgetting to use your affiliate link isn't the end of the road. By following the steps outlined above, you can rectify the situation and ensure you receive the commission for your hard work and referral. Always ensure your client has upgraded to a paid plan before proceeding, and communicate clearly with the IHUBApp support team to facilitate the process. Your diligence and attention to detail will help ensure a smooth resolution to this oversight.
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